Meta Platforms, Inc., formerly known as Facebook, has long been one of the most influential tech companies in the world, with over 3 billion users across its suite of platforms, including Facebook, Instagram, and WhatsApp. As a company with such a broad global reach, Meta understands the responsibility that comes with its influence. In recent years, Meta has increasingly focused on harnessing its technological capabilities to drive positive social change. In a recent report, the company provided a comprehensive overview of its social impact efforts, showcasing initiatives across a wide range of areas including education, economic opportunity, mental health, climate action, and community resilience.
One of Meta’s primary social impact efforts is focused on fostering economic opportunities, particularly for small businesses and underserved communities. The rise of social media has transformed the way businesses connect with consumers, and Meta has positioned itself as a critical partner for small and medium-sized enterprises (SMEs). Through initiatives like Meta Blueprint, a free online training program, Meta is helping individuals and businesses acquire the digital skills necessary to thrive in today’s economy. Since its launch, Blueprint has trained millions of people across the globe in digital marketing, online business management, and more.
During the COVID-19 pandemic, Meta rolled out several grant programs aimed at helping small businesses survive the economic downturn. One example is the $100 million in grants Meta provided to 30,000 small businesses in over 30 countries. These funds helped businesses continue to operate, invest in digital tools, and maintain staff in the face of unprecedented challenges. Meta also launched "Business Resource Hub" to provide additional guidance, tools, and training for small businesses navigating the pandemic.
Meta recognizes that its platforms are central to the daily lives of billions of people, making it important to prioritize mental health and well-being. In response to growing concerns about the impact of social media on mental health, Meta has introduced a series of features aimed at promoting healthier interactions online and mitigating the harms of digital engagement.
One notable initiative is the introduction of tools that allow users to take breaks from their apps, set screen time limits, and monitor their interactions with platforms. Meta has also partnered with mental health organizations to provide users with access to crisis helplines and wellness resources directly through the platforms. On Instagram, the company has rolled out features like “Take a Break,” which encourages users to step away from the app after prolonged use, and “Quiet Mode,” which silences notifications during selected periods to help users manage their time and reduce stress.
Beyond individual tools, Meta is funding research into the impacts of social media on mental health, particularly for young people. By collaborating with mental health experts, Meta is seeking to better understand how its platforms affect mental well-being and identify further opportunities to foster healthier online environments.
As part of its long-term vision for corporate responsibility, Meta has committed to addressing the climate crisis and advancing sustainability. The company has set an ambitious goal of achieving net-zero carbon emissions across its entire value chain by 2030. In pursuit of this target, Meta has made substantial investments in renewable energy and green data centers.
By 2020, Meta had already achieved 100% renewable energy use across all of its global operations. The company has continued to push for sustainability by expanding its renewable energy investments and advocating for climate policies that align with its net-zero vision. Additionally, Meta is exploring how its platforms can be leveraged to promote climate awareness and education. On Facebook and Instagram, the company has launched climate science centers that provide accurate, science-based information on climate change and offer tips for users on how they can take action.
Meta also supports environmental organizations by giving them a platform to engage with the global community, spread awareness, and rally support for climate initiatives. These platforms have been instrumental in mobilizing millions of users around environmental causes, from reforestation efforts to carbon reduction campaigns.
Meta's social impact initiatives extend to building stronger, more resilient communities both online and offline. Through partnerships with nonprofit organizations, Meta has supported initiatives aimed at addressing issues like racial equity, social justice, and disaster relief. For instance, the company’s Community Help feature enables people to offer and request help during times of crisis, including natural disasters, and the COVID-19 pandemic.
Meta has also launched campaigns to address social justice concerns, such as the company’s commitment to racial equity in the wake of global movements for civil rights and equality. These efforts include funding for Black-owned businesses, partnerships with civil rights organizations, and the development of policies that promote diversity and inclusion within the company and across its platforms.
Meta's comprehensive social impact efforts reflect the company's understanding of the vast influence its platforms hold. By investing in economic opportunities, mental health, climate action, and community resilience, Meta is working to leverage its global reach for positive change. While challenges remain, these initiatives demonstrate Meta’s commitment to driving meaningful social progress across the world.